The sides of bubbles are missing in the Player

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Symptoms

The sides of all bubbles appear missing or corrupted, as shown in the following example:

IE11 Bubble Error.png

Cause

This problem generally appears with Players published from UPK 12.1.0.0, and displayed via Internet Explorer 11, but has also been reported with Chrome (when the content displays correctly in IE).

Resolution

Install Enablement Service Pack 1 for UPK 12.1, or Patch #25659404.

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