Processing project failed
|Error||Player and LMS / Creating hotspot images||System Process||Publishing Project||XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/Parts/pr.oxmlprint.xml||Processing project failed||-213408975|
There are a lot of reasons why this message (of Processing project failed) could happen. Other text in the publishing log (such as in the Task field) may help identify the exact cause. If you cannnot determine the error from the additional error message text, it may be useful publishing to several different output formats to narrow down the error. For example:
- If the System Process output format document fails but not the Job Aid output format then the problem is likely in the screenshots or the Concept Pane
- If the Job Aid fails but the Presentation output format does not then the probllem is likely in the action areas
During task: <Document> / Creating hotspot images
Error occurs when publishing to a document type that includes the hotspot images, but not for the Player
Check all of the Action Areas in the Topic. Make sure they are correctly positioned and are a reasonable size (from experience, about 2x2 is too small).